Return Policy

Return and Refund Policy

I want you to love living with this artwork, and I’m confident that you will.   If, for any reason, you’re not satisfied with your purchase, you may request a return within 30 days of delivery.

Please contact me before returning your order so I can provide return instructions.

To qualify for a refund, the artwork must be returned in its original condition and carefully packaged—preferably in its original packaging. Once the return is received and inspected, I’ll notify you and issue the refund to your original payment method.

You’ll be responsible for return shipping unless the artwork arrived damaged, defective, or an error was made with your order. Original shipping charges aren’t refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact me within five business days of delivery. Include clear photographs of the artwork, packaging, and shipping label. I’ll work with you and the printer or shipping carrier to resolve the problem.

Please don’t discard the artwork or its packaging while the issue is being reviewed.

Return Shipping

Please package returned artwork carefully and use a trackable and insured shipping service. I can’t issue a refund for a return that’s lost or damaged on its way back to me.

Returns sent without contacting me first may not be accepted.

— Rhonda Lisi

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